Frequently Asked Questions
What is your return policy?
We accept returns within 30 days of delivery for items that meet our return criteria:
- Products must be in original condition, unused, and with all tags attached.
- Final sale items and customized products are not eligible for return. Please see our Return and Refund Policy for a step-by-step guide on how to initiate a return.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. Use this number on our website or the courier’s website to track your package.
What should I do if my product arrives damaged?
If your product arrives damaged or defective, please contact us immediately at info@triveniworld.com or call us at +91 7065844397. Provide your order details and photos of the damage. We will work with you to resolve the issue.
Can I cancel my order?
Orders can be canceled before they are processed for shipping. Please contact us at info@triveniworld.com or +91 7065844397as soon as possible. Once the order is shipped, cancellations will not be accepted.
How can I contact customer support?
You can reach us via:
- Email: info@Triveniworld.com
- Phone: +91 7065844397
What payment methods do you accept?
We accept a variety of payment methods, including:
- UPI,
- Visa,
- Mastercard,
- RuPay,
- Paytm,
- Diners Club,
- Maestro.
Are your products easy to install?
Yes, most of our products are designed for easy installation
What happens if my warranty claim is denied?
If your warranty claim is denied, you can opt for repair or replacement services at your own expense. Our team will guide you through the available options.
How do I know which product is right for me?
Our customer support team is happy to assist you in selecting the best product for your specific needs. Feel free to contact us for recommendations.
Are there any hidden fees or charges?
No, there are no hidden fees. All prices are clearly displayed on our website, & Shipping is free within India.